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Complaint Form

We are sorry that you are not satisfied with the fabrics you have received.

Use the form below within 2 months of receiving your order and we will respond to your report within 5 working days.

Please note that we have a 5% margin of error as stated in our terms and conditions. If the error covers more than 5% of the fabric, it is eligible for compensation.

Please include clear photos with a tape measure showing the size of any error.

Please read

Terms & Conditions

before filling this out

    • 1

      Order information

    • 2

      Complaint details

    • 3

      Upload photo

    1/3

    Order information








    List all product SKU which you wish to complaint abut


    Select Fabric Type

    Select printing option

    What was wrong with Family Fabrics order?


    When your claim has been reviewed and eligible, would you prefer a refund or discount code?

    We do not resend new fabrics for damaged goods. You can place a new order if you want to receive it.

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